The help desk that runs the whole job.
Tickets, schedules, customers and invoices in one private workspace. Start with Tickets and switch on only the apps you need.
Switch on what your business needs.
Tickets come with every workspace. Add the rest one at a time, and turn them off whenever you like.
Tickets
IncludedEvery request lands in one queue, sorted by department and priority, with deadlines, replies and ratings.
Calendar
Add-onShared schedules, reminders, time off and holidays, with a feed your team can subscribe to.
Customers
Add-onA simple customer record with contacts, notes and every ticket and job in one place.
Pipeline
Add-onTrack deals from first call to signed, and see what is likely to close this month.
Work orders
Add-onSend crews to jobs, capture what was done, and turn finished work into an invoice.
Projects
Add-onTasks, owners and a timeline for the work that takes more than one visit.
Billing and invoicing
Add-onBuild invoices from tickets and work orders, and see who has paid.
Timeclock
Add-onClock in and out from a phone, review timesheets and approve hours.
Live chat
Add-onAnswer visitors from your own site, share screens, and turn a chat into a ticket.
Reports
Add-onResponse times, workload and revenue, ready to read without exporting anything.
Built for teams that work away from the desk.
- Private by design
- Every business gets its own workspace. Nobody else can see your tickets, customers or files.
- Your brand, your address
- Your name, colors and logo on every screen, and your own web address if you want one.
- Works before the card
- Try your workspace with real work. Add a card when you are ready to be billed.